Frequently Asked Questions

  • Most personalized pieces are engraved within 2-4 business days. During holiday and milestone seasons (weddings, graduations, Mother’s Day), turnaround may be slightly longer. We always communicate clearly so you know exactly what to expect.

  • Yes. Engraving is included in the listed price unless otherwise stated. We believe meaningful details shouldn’t feel like an add-on.

  • Our jewelry is crafted from high-quality stainless steel with PVD gold plating. Pieces are:

    • Waterproof
    • Tarnish resistant
    • Designed for everyday wear

    Our keepsake boxes and glassware are carefully selected for durability and elegance.

  • Yes. Milestone Memories by Etched in Essence offers:

    • Engraved wedding favors (wine glasses, flasks, keepsake boxes)

    • Graduation memorabilia

    • Custom baby gift boxes with personalized details

    • Corporate and client gifting

    • Luxury bridal and groomsmen gifts

    For bulk pricing, please contact us for a custom quote.

  • For custom designs or bulk orders, proofs are available upon request. For standard text personalization, we engrave exactly as submitted. Please double-check spelling before checkout.

  • Because our items are personalized, we do not accept returns on custom pieces. If there is an error on our part, we will absolutely make it right.

  • Yes. We provide on-site laser engraving and personalization at select vendor markets and private events in Louisiana and surrounding areas.

    Live engraving creates a luxury experience your guests will remember.

  • Etched in Essence is proudly based in Louisiana, serving customers locally and nationwide.

  • To preserve shine:
    • Avoid harsh chemicals
    • Store in a dry place
    • Gently wipe with a soft cloth

    Though waterproof and tarnish-resistant, thoughtful care extends the life of your piece.

  • We’d love to create something meaningful with you.
    Use our contact form or email us directly and we’ll respond within 24–48 hours.

  • Item descWe offer standard and expedited shipping options at checkout.

    Standard shipping: 3–7 business days

    Shipping timelines begin after your personalized order has been completed.

    We ship nationwide from Louisiana.ription